Terms of Service

Last Updated: November 2025

1. Acceptance of Terms

By accessing and using the Duniaveg website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Description of Services

Duniaveg provides educational consultations and informational guidance on plant-based nutrition, vegetarian eating, vegan lifestyle patterns, and simplified eating routines. Our services include:

  • Online video consultations
  • Email guidance
  • Short-term educational programs
  • Informational content about lifestyle nutrition

3. Educational Nature of Services

Important: All content and consultations provided by Duniaveg are for general educational and informational purposes only. Our services:

  • Are NOT intended for purposes related to specific conditions
  • Do NOT constitute professional advice
  • Do NOT involve any form of evaluation or assessment
  • Are educational guidance about lifestyle nutrition choices
  • Should NOT replace consultation with qualified healthcare providers

You should consult with appropriate qualified professionals before making any changes to your eating patterns, especially if you have any concerns about your individual situation.

4. No Guarantees

We make no guarantees, warranties, or representations about:

  • Specific outcomes from following our educational guidance
  • Timeframes for any changes in eating habits
  • Results from participating in our consultations or programs

Individual experiences with plant-based eating patterns vary widely and depend on numerous personal factors.

5. User Responsibilities

When using our services, you agree to:

  • Provide accurate and complete information
  • Understand that our services are educational only
  • Consult qualified healthcare professionals for individual needs
  • Use information provided at your own discretion
  • Not share consultation materials with unauthorized third parties
  • Respect intellectual property rights

6. Intellectual Property

All content on the Duniaveg website, including text, graphics, logos, images, and educational materials, is the property of Duniaveg and is protected by copyright and other intellectual property laws. You may not:

  • Reproduce or distribute our content without permission
  • Use our materials for commercial purposes
  • Modify or create derivative works
  • Remove copyright or proprietary notices

7. Consultation Policies

Scheduling and Attendance
  • Consultations must be scheduled in advance
  • You are responsible for attending at the scheduled time
  • Rescheduling requests should be made at least 24 hours in advance when possible
Conduct
  • Respectful communication is required
  • We reserve the right to terminate services for inappropriate behavior

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Limitation of Liability

To the fullest extent permitted by law, Duniaveg and its representatives shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:

  • Use of our website or services
  • Reliance on educational information provided
  • Inability to access our services
  • Errors or omissions in content
  • Any outcomes related to implementing guidance

10. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

11. Indemnification

You agree to indemnify and hold harmless Duniaveg, its officers, employees, and representatives from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms of Service.

12. Modifications to Services and Terms

We reserve the right to:

  • Modify or discontinue services at any time
  • Update these Terms of Service
  • Change consultation formats or offerings

Continued use of our services after changes constitutes acceptance of modified terms.

13. Payment Terms

If applicable fees are charged for consultations or programs:

  • Payment details will be communicated clearly
  • Payment is required before services are provided
  • Refund policies will be stated at time of purchase

14. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Indonesia. Any disputes shall be subject to the exclusive jurisdiction of the courts in Tangerang Selatan, Indonesia.

15. Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms of Service, together with our Privacy Policy and other referenced policies, constitute the entire agreement between you and Duniaveg regarding use of our services.

17. Contact Information

For questions about these Terms of Service, please contact us:

Duniaveg
Jl. Raya Serpong No. 27
Tangerang Selatan 15310, Indonesia
Phone: +62 21 5387 4196
Email: [email protected]